Frequently Asked Questions

Do you accept online payment, or only Cash on Delivery?

Currently we only accept Cash on Delivery — pay when your order arrives at your doorstep.

How much is shipping?

A flat Rs 300, no matter how many items you order.

How long will my order take to arrive?

3–5 working days after your order is placed, depending on your city.

Do you deliver all over Pakistan?

Right now we deliver to Punjab, Islamabad and Karachi. We're working on expanding to the rest of Pakistan soon.

Can I return or exchange an item?

Yes, within 7 days of delivery — see our Return & Exchange Policy for details.

How can I contact Kiddiparty?

Email us anytime at [email protected].